Last updated: 19 January 2026
This Refund & Cancellation Policy outlines the terms under which refunds, cancellations, and service termination are handled for payments made on this website.
By making a payment, you agree to this policy.
Nature of Services
We provide digital services, including WordPress website development, theme installation, customization, maintenance, and related services. Due to the nature of digital and customized work, refunds are limited and subject to the terms below.
Cancellation Policy
Service cancellation requests must be made in writing via email before work has started.
If the project has already commenced, cancellation may not be possible or may be subject to partial charges.
We reserve the right to cancel a service if required due to non-cooperation, non-payment, or violation of terms.
Refund Policy
No refund will be provided once the work has started or resources have been allocated.
If payment is made and work has not started, a refund may be considered after deducting administrative or payment gateway charges.
Completed or partially completed services are non-refundable.
Third-party costs (domains, hosting, themes, plugins, licenses) are non-refundable under any circumstances.
Duplicate / Excess Payments
In case of duplicate or excess payment, the extra amount will be refunded after verification within 15–30 working days using the original payment method.
Refund Processing Time
Approved refunds will be processed within 15–30 business days.
Actual credit time may vary depending on banks or payment providers.
Mode of Refund
Refunds will be issued using the UPI, bank transfer, or PayPal.
Chargebacks & Disputes
Initiating a chargeback without first contacting us may result in the suspension of your services. We encourage users to contact us to resolve any issues amicably.
Changes to This Policy
We reserve the right to update or modify this policy at any time without prior notice. Changes will be effective once posted on this page.
Contact Information
For cancellation or refund-related queries, contact us at: contact@wpexplained.in
